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Jenzabar™ Support


Serensoft LLC has a wide range of experience and completed projects to offer Jenzabar™ CX clients. Having four staff members, each with experience of up to 3 decades on the CX system (formerly CARS), means Serensoft LLC provides expertise that no other ERP consulting firm can offer for Jenzabar™ CX.

Jenzabar-related services include, but are not limited to:

  • SMO installation
  • Custom Cognos reporting
  • Data Conversion
  • Cognos administration, customization, training and transitioning to Series 8/10
  • Remote Support to End Users and/or IT Staff
  • Custom interfaces for external systems (e.g. PowerFaids, Sakai, Direct Lending, etc.)
  • Custom Web programming (Perl, csh, bash)

Will Trillich first worked on Jenzabar™ CX (when it was called CARS) being involved in an implementation in 1985 at Central Methodist University. Since then Will has worked with several Jenzabar™ CX Clients on many projects. Will’s current focus is Cognos 11 Analytics where he can bring his extensive graphic design experience to helping users communicate data in effective and visually engaging ways. He is also involved in creating custom interfaces for external systems.

Richard Tharp was introduced to CARS (precursor to Jenzabar™ CX) by Will Trillich in 1985. Since then he has been employed at CX clients, worked at Jenzabar™, and worked as a consultant for CX clients. He has been working full-time as a CX consultant since 2000. His strength is his ability to bridge the gap across multiple modules, SMO installation, user support, and the ability to identify and build effective solutions to unique problems.

Laurie Van Pelt first worked on Jenzabar™ CX at Gordon-Cownell Theological Seminary in 1992. Since then she has worked on CX as a Jenzabar™ employee, directly for CX clients, and as a CX consultant. Laurie’s strengths are data conversion, SMO installation, and user support. Clients enjoy her enthusiasm and her communication skills, and her ability to tackle a wide variety of issues.

Kelly Marie joins the Serensoft team with over 30 years of industry experience. Kelly started her career in the marketing realm and quickly learned she had an affinity for coding and data analysis. She is a versatile, team-oriented business systems professional experienced in the areas of higher education, data management and analytical reporting. Kelly is uniquely skilled in working with data consumers to extract their real business information needs while presenting the data with insightful, useful formats.  Kelly first worked on the Jenzabar CX system with Cognos BI tools at Endicott College and is always learning new things as evidenced by her forthcoming Master’s Degree in Business Intelligence. 

To find out more about what Serensoft can do for your Jenzabar CX implementation, email us at CXsupport@serensoft.com.

Jenzabar® is a registered trademark of Jenzabar, Inc. Serensoft LLC is not affiliated in any way with Jenzabar, Inc. or any of its subsidiaries.